Privacy Policy

1. Information We Collect

We collect information you provide directly to us when making inquiries, requesting quotations, or communicating with our engineering and project teams. This may include:

• Contact Details: Name, company designation, business email address, phone number, and physical office/facility address.
• Technical Project Data: Equipment specifications, technical drawings, CAD files, process requirements, and application details submitted for quotation or manufacturing review.
• Communication Records: Details of your correspondences, emails, RFQs, and order discussions with our personnel.
• Website Usage Data: Standard server logs, device type, IP address, and browser data to assist in site performance and security monitoring.

2. How We Use Your Information

The information collected is used strictly for legitimate commercial and engineering purposes, including:

• Evaluating technical requirements and formulating equipment quotations.
• Coordinating engineering design, fabrication, inspection, dispatch, and commissioning schedules.
• Responding directly to customer service inquiries and technical queries.
• Complying with statutory, regulatory, and legal obligations applicable in India.
• Enhancing website reliability, user experience, and preventing fraudulent or unauthorized activities.

3. Confidentiality & Technical Information

We recognize that technical drawings, engineering designs, and proprietary specifications shared for the purpose of equipment fabrication constitute confidential business data. A.I.T Engineers treats all engineering data and drawings with high confidentiality, ensuring they are only accessible to authorized engineering personnel and fabrication supervisors working directly on your project.

4. Information Sharing & Disclosure

We do not sell, rent, trade, or disclose your corporate or personal data to third-party marketing entities. Information may be shared only under the following limited conditions:

• Logistics & Freight Partners: For dispatch, transport, and delivery coordination of fabricated equipment to your plant or jobsite.
• Regulatory & Legal Authorities: Where disclosure is required by law, taxation authorities, or judicial summons.
• Group Entities: With associated entities (such as Orbital-GX, Purwanchal Enterprises, or DSI.com) when specifically relevant to joint technical scopes requested by the client.

5. Data Security & Storage

We implement reasonable technical, operational, and managerial safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method can guarantee absolute security.

6. Cookies and Tracking

Our website uses minimal standard cookies essential for website functionality and basic performance diagnostics. You can manage or disable cookies through your browser settings, though doing so may affect certain site navigation features.

7. Updates to This Policy

We may periodically revise this Privacy Policy to reflect advancements in our services, statutory requirements, or organizational procedures. Changes will be posted on this page with an updated revision date.